etc

etc 목록

1. Q

   When will the delivery arrive?
   

   열기

   The order cut-off date is 12 PM on weekdays, and orders placed before that time will be shipped the same day.

   Delivery may take 1 to 4 days (based on business days) depending on the circumstances of the delivery company.
   

   (It may take several days or more depending on the circumstances of some islands, mountainous areas, maritime transportation areas, or business offices.)
   

   Please note that there may be additional delays after weekends or holidays due to high volume of deliveries.
   

   Please understand that we are working hard to deliver as quickly as possible.
   

   닫기

2. Q

   I have received the product, but when will I be notified of installation?
   

   열기

   In the case of installation, we will call you within 4 days (based on business days) from the product shipment date to coordinate the visit schedule.

   
   

   (Based on the contact information entered in [Order Information])
   

   If the standard date has passed but you have not received a separate communication, please contact Kakao Plus Friends/Channel Talk or Amu Customer Center (1899-2135).
   

   Please understand that if there is a large amount of installation volume in your area, there may be additional delays in contacting you.
   

   
   

   There may be an additional delay of 1-3 days depending on the region. Please refer to the regions below for regions experiencing delays! (If your address includes a county, town, township, or ri, we will contact you within 1 to 7 days. Thank you for your understanding.)
   

   
   

   I have received the product, but when will I be notified of installation?

   닫기